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Employee Relations

Employee morale and motivation are key to success in running a 24/7 business.

Training

Not only do 24/7 employees require the normal training in job skills, but they also require training in how to manage the special personal challenges of the shift work lifestyle. The place to begin is management and employee training.

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In today’s global economy, the importance of workforce training has never been greater. Not only do 24/7 employees require the normal training on job skills, but they also require training in how to manage the special personal challenges of the shift work lifestyle. Unfortunately, most shift workers do not know how to adjust their lifestyle to minimise the negative effects of working around the clock. As a result, their job performance, safety, health and family life suffer, and your profits and productivity fall.

Work & Family Life Balance

Because work expands outside normal day time hours, and the off-duty hours can be out of sync with those of the employee’s family and friends, the issue of work-life balance becomes especially critical.

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Recent research has shown that conflicts between work and family life are one of the main issues that lead shift workers to quit or consider quitting.

Because shift workers work outside the normal Monday through Friday daytime hours, their time off duty doesn’t match up with that of their family and friends. In some cases, the amount of time off is perceived to be not enough after taking time for recuperation. Excessive overtime can compound the problem.

Union / Labour Issues

Employee morale and motivation are key to success in running a 24/7 business. There is a higher proportion of unionised employees in 24/7 industries, and a history of failure to deal with the special issues of shift work can lead to longstanding mistrust and grievance.